Services

Dedicated to customer care - A responsive Customer Services Department

• Vitaflo have been awarded Diamond Certificate status for customer satisfaction
• Prompt distribution - Ensuring the right product is delivered when it’s needed
• In certain countries Vitaflo also provide a free home delivery service direct to the patient’s home

A personal contact - Nutritional Helpline

• Dedicated team of dietitians and nutritionists to help with any enquiries on the product range from technical support to practical advice on how best to use

Practical Support - Tools to help use Vitaflo’s products

• Protocols - guides on the clinical application of the Vitaflo product range
• Starter packs - which include:
• Samples of the different flavours available to try
• Equipment to aid preparing and using the product
• Helpful tips for parents and patients on how best to use our products
• Great recipe ideas which are simple to incorporate into the everyday diet
  

A forum for discussion - Educational meetings

• Vitaflo organises scientific meetings for healthcare professionals to offer a forum to discuss latest research and current clinical practice
• Vitaflo is actively involved with various patient activity/educational days and works closely with patient groups worldwide to give us a greater understanding of how we can best help